Kelly Flabel decided to get her real estate license because she thoroughly enjoys previewing real estate, working with, and getting to know all different kinds of people. Showing people houses and helping them locate their dream home is Kelly’s dream job, and she feels so fortunate that she gets to do it on a day-to-day basis. She says, “I’ve always been a people person and I’ve wanted to do real estate since I can remember – it’s always been in the back of my mind. Now, I love it on so many levels, and the best part is that I know how to make it fun for my clients. Buying or selling a home can be one of the most stressful experiences during a lifetime, and I know how to ease the burden and be a buffer for my clients so they can ultimately have a great experience.”
Kelly understands the joy her clients feel when they’ve found the perfect property and she works diligently on their behalf to ensure she’s listening to their needs and presenting all options available to them. She says, “I live for pleasing my clients. Just yesterday a couple couldn’t stop hugging me because we found exactly what they were looking for. You just can’t beat the euphoria that comes with following through for people and meeting their needs.”
With a background in customer service and sales, Kelly completely understands how to navigate the customer experience. She grew up in Oregon and graduated from the University of Oregon with a degree in Sociology, but always gravitated to sales and customer service, including the role of manager for Enterprise Rent-A-Car. In 1994, she moved to Idaho and fell in love with the people and Idaho’s amenities. Working in sales, Kelly eventually made her way into the role of real estate professional in the Treasure Valley.
Sports play a big role in Kelly’s life, and you may be surprised to know that she plays softball and volleyball on a local co-ed team. Her two teen boys are also sports fanatics and love to indulge in the many activities that our great state offers. They are also involved in school sports including club basketball. They all enjoy hiking, biking, and boating and just hanging out together as a family and watching ESPN.
The Mike Brown Group’s platform of fostering clients for life aligns with Kelly’s vision for her real estate business. Kelly says, “Other businesses use a turn-and-burn model, get as many customers in and out as possible. That has never been my position. My ultimate goal is to serve my clients and my desire is that my real estate business will create and sustain long-term mutually beneficial relationships.”